Shipping policy

Last updated: 12 November 2026

Dispatch and order processing

Dear Nightie orders are dispatched from China. Please allow 3–5 business days for order processing before dispatch. International shipping takes longer than local Australian delivery.

Estimated delivery by destination

The total estimates below include 3–5 business days of processing plus the carrier transit estimate. Business days exclude weekends and public holidays. These are estimates, not guaranteed delivery dates; customs checks, peak periods and carrier disruptions may cause delays.

Destination Transit after dispatch (business days) Total from order (business days)
Australia (standard areas) 6–10 9–15
Australia (remote areas) 6–12 9–17
United States 6–12 9–17
United Kingdom 6–10 9–15
France 6–10 9–15
Germany 6–10 9–15
Italy 6–10 9–15
Spain 6–10 9–15
Netherlands 6–10 9–15
Belgium 6–10 9–15
Austria 6–10 9–15
Sweden 6–10 9–15
Poland 6–10 9–15
South Africa 6–8 9–13
Cyprus 8–12 11–17
Canada 8–15 11–20
Ireland 6–10 9–15
Greece 8–12 11–17
Bulgaria 6–10 9–15
Portugal 6–10 9–15
Hungary 6–10 9–15
Slovakia 6–10 9–15
Czechia 6–10 9–15
Romania 6–10 9–15
Finland 6–10 9–15
Denmark 6–10 9–15
Norway 8–10 11–15
Mexico 8–15 11–20
Israel 6–10 9–15
Brazil 15–25 18–30
New Zealand 7–12 10–17
Switzerland 7–12 10–17
Estonia 6–10 9–15
Latvia 6–10 9–15
Lithuania 6–10 9–15
Croatia 6–10 9–15
Slovenia 6–10 9–15
United Arab Emirates 8–12 11–17
Saudi Arabia 8–12 11–17
Kuwait 8–12 11–17
Qatar 8–12 11–17
Bahrain 8–12 11–17
Japan 5–8 8–13
United States island / non-mainland service 7–15 10–20

Availability and shipping charges

Shipping is available only where a delivery option is offered for your address at checkout. International checkout options are being prepared; inclusion in the table does not mean every postcode is currently available. Shipping charges and applicable discounts are displayed before payment. If no option appears, please contact us before ordering. Some remote areas, islands, PO boxes and military addresses are outside carrier coverage.

Customs and taxes

International orders may be subject to import taxes, duties or clearance requirements. Any amounts collected by us will be shown at checkout. Where charges are not collected at checkout, destination authorities or the carrier may require payment on import. Contact us before ordering if you need clarification. Free shipping, when offered, does not itself mean import taxes are included.

Tracking, delays and delivery problems

Tracking details will be provided when available after dispatch. Please check your delivery address carefully and contact us promptly if a correction is needed. If a parcel is delayed, missing, damaged or marked delivered but not received, contact us with your order number so we can investigate with the carrier and arrange an appropriate resolution. Nothing in this policy limits your mandatory consumer rights.

For delivery enquiries, use our Contact page.